ACCOUNTS
How do I create an account?
- Click on the "MY ACCOUNT" icon located at the top of the screen.
- Click on the "REGISTER NOW" button located in the centre of the screen.
- The "Login information" section is required, while the "personal information" section is optional (this is only required when ordering).
- When all your details are correct click on the "REGISTER" button located in the centre at the bottom of the screen.
- When you click the "REGISTER" button, a welcome email will be sent to the email address you provided
with instructions on how to activate your account.
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How do I activate my account?
- Having clicked "REGISTER" you are redirected to an Activation Screen in addition to the email you will receive.
- Within the email there are two methods available to activate your account
- Click on the available link (e.g. https://securetest.powerplaydirect.com/activate.asp?CID=1366&KEY=4QYGFMRVH9QSDERZGYQH) within the email.
(if your email software doesn't support this you should cut and paste the above address into the address bar of your internet browser)
- This will automatically complete the activation process for you.
or
- Copy and paste your unique account activation key (e.g. 4QYGFMRVH9QSDERZGYQH) into the available box
- Click "ACTIVATE ACCOUNT"
How do I log-in?
Before you can log-in you must have previously registered.
- Click on the "LOG-IN" icon located at the top of the screen.
- Enter your email address and password in the fields provided.
- Click the "LOG-IN" button located in the centre of the screen.
- If your log-in has been successful your name should appear in the top red bar and the Log-in option at the top should change to Log out.
- To view your details simply click on the "MY ACCOUNT" icon located at the top of the screen.
Back to main help menu
How do I change my password?
- Log-in as usual and navigate to the "MY ACCOUNT" menu.
- Select "CHANGE MY PASSWORD" from the menu
- You will now be asked to enter you current password, along with your new password.
- You are asked to enter you new password twice in order to eliminate the chance of a typing error.
What do I do if I have forgotten my password?
- Click on the "LOG-IN" icon located at the top of the screen.
- Enter your email address in the "Forgot your password" section - located at the bottom left of the screen.
- Click on the "SEND NOW" button.
- An email confirmation of your password will be sent to the email address you specified.
How do I change my personal details?
- Log-in as usual and navigate to the "MY ACCOUNT" menu.
- Select "EDIT MY DETAILS" from the menu.
- Amend any incorrect information (including your registered email address).
- Click "SAVE CHANGES".
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